Privacy Policy

1. Introduction

Innerkore Technologies Private Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Innerkore.com or use our services.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring that your personal data is processed lawfully, fairly, and transparently.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Business information (company name, job title)
• Project requirements and specifications
• Communication records

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To communicate with you about our services
• To respond to your inquiries and support requests
• To improve our website and services
• To send you marketing communications (with your consent)
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Your Rights

Under GDPR and other applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: You can request access to your personal data and information about how it is processed.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restriction: You can request limitation of processing of your personal data.
• Right to Data Portability: You can request transfer of your personal data in a structured format.
• Right to Object: You can object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days as required by law.

8. Lawful Basis for Processing

We process your personal data based on the following lawful bases under GDPR:

• Consent: Where you have given clear consent for us to process your personal data.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where processing is necessary for compliance with legal obligations.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights.
• Vital Interests: Where processing is necessary to protect vital interests of individuals.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods vary depending on the type of data and the purpose of processing:

• Contact information for business inquiries: 3 years after last contact
• Project-related data: 7 years after project completion
• Marketing data: Until consent is withdrawn or 2 years after last engagement
• Website analytics data: 26 months maximum

When data is no longer needed, it is securely deleted or anonymized.

10. International Data Transfers

Your personal data may be transferred to and processed in countries other than India. When we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Certification schemes and codes of conduct

11. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection activities and ensure compliance with GDPR and other data protection laws. You can contact our DPO at:

12. Data Breach Notification

In the event of a personal data breach that poses a risk to individuals' rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay. Our incident response procedures ensure swift identification, containment, and resolution of breaches.

13. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

You can control cookie settings through your browser preferences or our cookie consent tool. Essential cookies required for website functionality cannot be disabled.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

15. Children's Privacy

Our services are not intended for children under 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice.

17. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: